Security

First Financial Holdings and its affiliates have extensive procedures in place to ensure the protection of customer data.  Electronically stored information is housed in a secured area with limited, password protected access.  Also, as part of the Company’s disaster preparedness plan, electronic data are regularly backed up and housed in a highly secure, off-site facility.  Other media (paper, microfilm, etc.) are housed in a secure area with limited access.  We always strive to meet or exceed regulations on data security and customer
privacy.

Access

Access to customer information is highly restricted.  It is limited to authorized employees of First Financial and service providers assisting our business operations.  These individuals and firms are thoroughly screened and required to meet First Financial’s guidelines for data security.  Periodically, we may be required to provide certain information in response to government or law enforcement agencies.  Beyond these exceptions, information is not shared with third-parties outside of the First Financial family of affiliates.

Accuracy

To ensure the best level of service, First Financial is committed to keeping its information records as accurate as possible.  Transaction history is updated often, and, upon notification by you, we will update your records to reflect changes in address, marital status, account ownership and similar information that may have a bearing on your accounts.

Questions

As part of our commitment to you, we will provide you with an up-to-date copy of our privacy policy each year. Printed copies are available at the offices of any First Financial affiliate. If you have questions, please call any of our family of affiliates.

Our Privacy Commitments to You

Commitment 1: Your information will not be sold to marketers or any other third-party.

Commitment 2: Your information will not be shared beyond the First Financial family of companies, firms assisting us in our day-to-day operations, and governmental agencies as needed.

Commitment 3: Your medical and credit data will not be shared among First Financial
affiliates or any other part without your authorization.

Commitment 4: First Financial and its affiliates maintain safeguards to ensure the security of your information.  We also hold the firms assisting us contractually accountable to similar safeguards.

Commitment 5: We protect and safeguard the privacy information supplied on-line, just as we do through the rest of our business.  Personal information provided by sending e-mail
or completing guest registers or information request forms will be used to help communicate
with you and to help us answer your questions.